Contact us
The fastest way to reach us is by email. We don't offer live chat, but we do read and reply to every
message we receive.
You can also send a support request or bug report from inside the app — the Essentials menu has Tech
Support and Report issues options that pre-fill an email to us with your app version.
Getting started
- Install and sign in. Get GramPhoto from Google Play and sign in to connect your
cloud library.
- Allow background backup. Grant the app permission to access your photos and let it
run in the background.
- Confirm your backup. Check your library in the app to see that photos and videos
are being synced.
Share albums to Telegram
Connect your account in the app, then select a synced album and share it to Telegram. If you run into
trouble, make sure you're signed in and your library has finished syncing.
Plans, ads, and premium
- The free plan includes full backup features and shows ads while you use the app.
- Premium is planned to remove ads and add RAW editing and priority support. It isn't
available for purchase yet — we'll announce it when it's live.
Common fixes
- Nothing is backing up: Grant the app photo/media permission and make sure
background activity isn't restricted, then try backing up again.
- Can't find a photo on another device: Allow your library a moment to sync, then
refresh the gallery in the app.
- Telegram sharing isn't showing my album: Make sure your account is connected and
your library has finished syncing first.